It is the policy of Hawksmoor Construction Services Ltd to provide our customers with an on time, fault free and reliable service at a competitive cost. To achieve this objective, it is essential that this Management System be maintained to ensure its effectiveness. The procedures and practices outlined in this policy manual are there for that purpose and to satisfy the requirements of BS EN ISO 9001:2008. This policy provides a framework for establishing and reviewing quality objectives, and also includes a commitment to comply with requirements e.g. customer, statutory and regulatory and to continually improve the effectiveness of the quality management system. This Management System is here to help us provide confidence to our clients and therefore the implementation and communication of the quality policy is mandatory for all our employees, this is also to ensure staff understanding, implementation and maintenance. We have copies of both our Policy Manual and Procedures Manual available for customers to read at any time and when requested. We shall review this policy regularly to ensure its continued suitably and in-line with our commitment to continual improvement.

Environmental Policy

Hawksmoor Construction Services Ltd has defined this Environmental Policy and we recognize that our activities may have wide-ranging environmental implications that can potentially be either damaging or beneficial. It is therefore our policy to comply with all applicable legislation and any other requirements; establishing and continuously improving upon the best environmental practices. We will assess and consider the environmental impact of all our activities and take action as appropriate, using our management system to provide a framework for the setting and reviewing of environmental objectives and targets to help support our overall aim of continuous improvement and the prevention of pollution. We shall promote personal responsibility and effort on the part of employees to prevent environmental damage and to act as good neighbours to those affected by our activities, ensuring that all employees are trained and competent at all levels. Our site supervisors will be responsible for the implication of this Environmental Policy on site and will ensure that all work is carried out in accordance with all relevant legislation and company procedures, ensuring that all waste removed is done so to licensed waste sites and all waste transfer notes are kept. A copy of this policy will be kept on site along with any other necessary company documents and procedures. We aim to use Environmentally Friendly products as much as possible at the expense of more ‘un-friendly’ products without neglecting quality and suitability. We will consider the re—use and repair of equipment rather than the replacement and all equipment requiring replacement will be examined for the possibility of separating recyclable materials.  We shall display this policy in a prominent position within our organisation and shall review this policy annually to ensure its continuing suitability.

Health & Safety Policy

Hawksmoor Construction Services Limited (HCS) recognises that good health and safety procedures and practices at work lead to the prevention of accidents and ill health. It is therefore a primary duty of all Directors, Managers, Supervisors and staff to maintain high levels of Health & Safety management. Accordingly, the Company is determined to ensure that it complies with the requirements of the Health and Safety at Work etc. Act 1974 and with the requirements of all other relevant legislation. Section 2 of the Health and Safety at Work etc. Act 1974 places a specific responsibility on the Company to ensure the health, safety and welfare at work of all our employees so far as is reasonably practicable.  The Act also requires us to ensure the safety of other people not in our employment who could be affected by any work we undertake. HCS expects high standards from its staff.  In order for this to be achieved, the Company will provide safe places of work at all locations where work is being undertaken.  This will be achieved by using competent trained persons to inspect sites, carry out risk assessments and to provide suitable method statements. All equipment and machinery used either at the offices and workshops or on site will be safe and without risks to health.  Regular inspections of the equipment will be carried out. All staff will receive adequate training, instruction, information and supervision to enable them to work safely in accordance with current accepted procedures.  All staff required to undertake inspections and to make reports will be competent and will have received training. All our premises will be suitably maintained and staff will be provided with suitable welfare facilities. All staff have duties under the Act to look after their own safety and that of others who may be affected by their actions.  Carelessness often causes accidents and this can be minimised by staff following safe procedures.  All accidents should be reported and all significant incidents will be investigated to prevent a recurrence.

It is a function of management to provide the right circumstances under which work may be carried out safely. In order to facilitate this HCS will;

  • appoint sufficient competent persons to ensure health and safety at work
  • provide and maintain places of work that are safe and free from risks to health
  • provide and maintain plant, tools,  equipment and procedures that are safe and without risks to health
  • ensure safety and absence of risk in connection with the handling, operation, storage, transport and use of articles, equipment, machines or substances
  • provide information, instruction, training, and supervision as is necessary to ensure the competence of its staff in respect of their health and safety at work

All staff has a duty to comply with the relevant legislation and to co-operate in efforts made to create safe working conditions.  In particular they must:

  • use properly the means and facilities provided to ensure health and safety at work;
  • not misuse or interfere with anything provided in the interest of health, safety and welfare;
  • not take any action that could endanger themselves or others;
  • use equipment, chemicals, and machinery in accordance with training and instructions given;
  • inform HCS immediately of any situation or matter that represents a serious and immediate danger or a shortcoming in safety precautions.

This document also details the chain of safety responsibility and these are contained in the Organisation Section.  Full detailed lists of responsibilities for all levels of employees are contained in job descriptions. These responsibilities will be made known to each employee as part of their Induction Training. Action to be taken to control specific hazards and instructions or compliance with applicable regulations and Codes of Practice are contained in the Arrangements Section of this policy.  Training will be given to employees on how to meet the responsibilities placed on them. The company has an excellent Health and Safety record, the co-operation of every employee is necessary in order that standards may be maintained or improved wherever possible. The safety policy will be reviewed/and procedures will be audited as and when required and at regular intervals not exceeding twelve months.  The Director responsible for Safety and another nominated senior manager will undertake these audits with advice from a competent safety adviser.